By visiting our Sites, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use or download the Sites. We may, from time to time, update this Policy. In the event this Policy changes, we will inform you by posting an updated Policy on our Sites. All changes will go into effect on the last modified date noted below. This Policy is governed by the laws of the United States and by agreeing to this Policy you agree to the transfer of your information to the United States.
This Policy does not apply to information that you may submit to us offline, or to websites maintained by other companies or organizations to which we may link or who may link to us. We are not responsible for the actions and privacy policies of third party websites.
What Information We Collect and How We Use It
Visitors to our Sites are not required to register or provide information to us in order to view our Sites, and visitors under the age of 13 are prohibited from registering, making a purchase or otherwise providing personal information through our Sites. We do not knowingly collect personal information on individuals under the age of 13 without parental consent. If you believe personal information was provided to us by someone under 13, please contact us immediately at email@example.com.
If you choose to establish a CAVA account, you will be required to provide some information, such as your name, address, phone number, email address, username and password, and you will have the option to provide additional information and set preferences. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, we may from time to time contact you via email or regular mail about new products, services, content, or or information that we think may be of interest to you. You can opt-out of certain communications by following the instructions in the "Opting Out" section of this Policy.
If you shop with us, you will need to provide your name, address, phone number(s), email address, billing information (including credit/debit card number and expiration date), and, if applicable, the names, addresses, and phone numbers of gift recipients. We use this information to process and fulfill your order or as otherwise described in this Policy. We may contact gift recipients, using the information you provide regarding new products and services that we think may be of interest to them. Gift recipients may opt out of certain communications as described in the “Opting Out” section below.
You will have the option to provide other information to us, such as your date of birth, your favorite store, ordering preferences or favorites, allergen or other dietary information, or other information that you choose to provide. We may use this information, including information that personally identifies or reasonably could identify you (“personally identifiable information”), collected by or provided through the Sites to improve our services, products, and operations; customize content and experiences on our Sites; perform statistical, demographic, and marketing analyses; fulfill orders and other requests for products or services; contact you about our products, services, and events; provide you with information that you have requested or that we think may be of interest to you; or for other business operations and support.
In certain instances, we may use or disclose your personally identifiable information to identify, contact or bring legal action against persons or entities who may be causing injury to you, CAVA, or others; detect, investigate, and prevent fraud and other unlawful activities; protect and defend ourselves, our property, our employees, our customers, and our users; conform to applicable law or comply with our legal requirements or legal process served on us or the Sites; or act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Sites or the public. In the event of a merger, consolidation, sale, or transfer of all or substantially all of our company or its assets, information collected by our Sites may be transferred to the purchaser or the new company. Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Policy, as it may be amended from time to time. Nevertheless, we cannot promise that an acquiring company or the merged company will have the same privacy practices or treat your information the same as described in this Policy.
We may use or disclose information that does not directly identify you, including but not limited to aggregate data about your use of the Sites or our services in any manner we deem appropriate or necessary.
When you interact with any of our social media accounts or pages, we may collect personally identifiable information that you provide or make available through that page or site. The social media site’s privacy policies will apply to the collection, storage, and sharing of information on through the social media site. If you choose to link or login to your CAVA account with or through a social networking service, CAVA and that service may share certain information about you and your activities. With your consent, we also may share information about your activities, including what you view on the Sites, with that social network’s users.
When you download or access certain features of the Sites, such as our mobile application, we may collect information about your location. You can change when we collect location information about you in your device’s settings. We may use your location information to provide you with information on products and services that you request, including processing your orders and sending you information about your orders, and personalize content and experiences on our Sites, including providing you with recommendations, information, and offers about our products and services. We also may use your location information to optimize or improve our products, services, and operations, perform statistical, demographic, and marketing analyses, and detect, investigate, and prevent activities that may violate our policies or be illegal.
Our cookies do not track any personally identifiable information about you or provide us with any way to contact you, and the cookies do not extract any information from your computer.
We may use third-party analytical tools, including Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to help us better understand how you use our Sites. These analytical tools will place cookies or other tracking technology on your computer or device to collect information about your activity related to, and usage of, the Sites. The information collected by these analytical tools will tell us things like which search engine referred you to our Sites, how you navigated around our Sites, what you purchased, and other information related to the Sites activity and usage. This information will help us to better serve you with more personalized information and product offerings. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The Sites do not use Google Analytics to gather any personally identifiable information. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.
In the event a third-party provider of analytical tools will have access to your personally identifiable information, such as your name, address, phone number or precise location, we contractually require such third-party provider to limit its use of your personally identifiable information to perform services for us and to maintain all of the information it collects and analyzes for us securely and in confidence. Such third parties may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-identifiable basis.
We also may partner with third-party advertising companies who may utilize cookies or other tracking technologies, to collect information about you when you use the Sites. These cookies and other technologies are used to provide advertisements about goods and services that may be of interest to you. These third parties may collect information about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. These partners do not have access to or use your name, address, email address, telephone number or other personally identifiable information from us, without your consent. They may, however, use persistent identifiers to anonymously track your Internet usage across other websites in their networks beyond our Sites. Such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible advertiser directly. To learn more about the use of this information, or to choose not to have this information used by some of our third-party advertising partners who participate in certain industry self-regulatory programs, please visit the Network Advertising Initiative by clicking http://www.networkadvertising.org/managing/opt_out.asp and/or the Digital Advertising Alliance by clicking http://www.aboutads.info/choices/#completed.
Your browser or device may include “Do Not Track” functionality. Because a "Do Not Track" protocol has not yet been finalized, CAVA’s information collection and disclosure practices will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.
Accessing Your Account Information
After setting up an account with CAVA, you can access, review, correct and/or delete the personally identifiable information saved in your account. You may also ask us to assist by emailing us at firstname.lastname@example.org.
Third-Party Service Providers
We sometimes employ other companies and individuals to perform services for us. For example, we may hire agencies to help administer consumer promotions, to analyze data, to process and fulfill orders you place, and to provide customer service. We may share your personally identifiable information with these parties, who have agreed to hold this information in confidence, not to use it for any purpose except to carry out the requested service, and to honor CAVA’s privacy and security policies in the way this information is handled.
We take your privacy and the security of your personally identifiable information seriously. For this reason, we maintain administrative, physical, and technical safeguards to help protect such information.
Please understand that no data transmission over the Internet or any other public network can be guaranteed to be completely secure. You should take precautions to protect the security of any personally identifiable information that you transmit to us. You are responsible for the security of your information when using unencrypted, public or otherwise untrusted networks.
If you would rather not receive marketing mail or emails from us, please let us know by contacting us at email@example.com. Please note that if you opt-out of receiving email marketing messages from us, we may still contact you via mail or email on matters related to services and products that you have requested from us, operation of the Sites, your correspondence with us, changes in policies, and as otherwise described in this policy.
You may ask questions, submit comments and opt out of receiving updates and other mailings from us by contacting us via email at firstname.lastname@example.org, via phone at 202-400-2920 or regular mail at CAVA, 702 H Street NW, Second Floor, Washington, DC 20001.
Last modified: April 3, 2017